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Shipping & Returns

SHIPPING  RATES AND POLICY

We ship your gifts via Canada Post Expedited Parcel Service. This service provides you with a tracking number to track your package on www.canadapost.ca   A tracking number will be emailed to you when your order ships. 

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Shipping to the GTA- $9.99+HST (2-3 business days until delivered).

Shipping to Ontario- $9.99+HST (2-6 business days until delivered).

All other provinces- $15.99+HST (3-6  business days until delivered).

FREE shipping in Canada for orders over $199 before taxes.

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We offer a FREE pick-up option from the Maple, Vaughan ON area. 

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RETURN & EXCHANGE POLICY

We do not accept returns for any custom-made and/or personalized gifts. We are not responsible for errors made in spelling on the customers’ part. Please be sure of the spelling before you make your order as items that have errors due to a mistake in ordering will not be accepted for refund or exchange. Personalized items may only be returned if they are defective, or if we have made an error in spelling or size. These items will be fixed or replaced at our cost.  Please note that while we try our very best to prevent duplication of identical gifts, personalized gift duplication is not guaranteed and we are unable to provide refunds or exchanges for any duplicated personalized gift.

KidSpot
Personalized Gifts
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905-553 KIDS(5437)
info@kids-spot.ca
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© 2020 by KidSpot-Personalized Gifts

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